My boyfriend and I went grocery shopping at Tom Thumb. We were in the deli section and one of the employees had to come around to the front of the glass to open it to get some of the food out. She saw my guide dog and asked, “Can you move your dog? I’m scared of them.” I had two immediate reactions:
- Does she know this is a service dog?
- Does she know the laws around service dogs?
I just replied nicely, “She is a service dog. She won’t move and won’t do anything. We’re going to stay right here.” The lady replied, “Oh she is.. okay.” Her customer said that she was allergic to dogs if she touched them, and then we ordered our food and were on our merry way. This interaction just striked me as odd because I don’t know if she really didn’t know she was a service dog, or didn’t know how to react when I told her it was a service dog, or what. It just seems strange that she wouldn’t assume it was a service dog because 1) it had “Guide Dogs for the Blind” on it and the “Do Not Pet Me I Am Working,” sign, and 2) Regular pets aren’t allowed in grocery stores for health reasons. Ah well, whatever the reason it ended peacefully.. it was just an odd interaction.